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Presenting Partner

Credgenics

Agentic AI Collections Partner

gnaniai

Platinum Partners

vymo
WeVaad

Gen-AI Collections Partner

Credgenics

Full Stack Platform Partner

rezolv

All-in-One Collections Partner

credresolve

Collections Communications Platform

ClearTouch

Phygital Debt Collection Partner

mobicule-mcollect

Gold Partners

Resollect
Dista
PVKL
OTOBIDS
Credility
LeadSquared
Altruist
Data Sutram

Silver Partners

DSA Legal
Enterprise Tiger
Saarthi.ai
Beveron Technologies
VirtualTeam
Osian
Ikontel

ODR
Partner

WeVaad

CPAAS
Partner

alohaa
exotel

Repayments Technology Partner

zavo-repaytech

Exhibitors

easyrecovery
itcart

Credit Score App Partner

goodscore

Supporting Partner

Bharat CXO

Associate Partners

Bharat CXO
FENCA.jpg
rmaindia

FinTech SRO Partner

face

Media Partners

The Finance Data
Enterprise

Intent and Dedication make Enterprise Tiger a leading name for Debt Collection Software. With over 100+ tech-minded brains working relentlessly to drive innovative disruptions, our clients trust us for our unparalleled strengths in deep domain expertise, unmatched experience, and specialized skills in doing everything related to debt collections for Financial Institutions. Enterprise Tiger was founded by debt collection and technology industry experts, so we fully understand the depth of debt collection needs and it's part of our culture. You can see that in our platform's uncompromising features that empower financial institutions, agencies, and debt collectors alike.

Enterprise Tiger’s ENCollect is a global, SaaS-based enterprise debt-collection platform. Our debt collection platform helps financial institutions collect faster and close cases more rapidly with our proprietary technology. Our solutions are fast to deploy, highly configurable, and meet the most stringent security and compliance standards. ENCollect Debt collection platform caters to Banks, Non-banking finance companies and Digital lending firms worldwide.

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Alohaa
Alohaa’s AI-powered call center solution is revolutionizing how financial institutions and collection agencies reach customers.

Our dynamic DID routing technology eliminates the frustration of unanswered calls and Truecaller SPAM tags, transforming your collection operations from a numbers game into a precision strategy. When every successful call connection drives revenue, Alohaa ensures you connect more, collect more, and achieve more.
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GnanAI

Gnani.ai is a Unified Voice First conversational AI Platform, offering products for Automation (Automate365™), Agent Assist (Assist365™), Voice Biometrics (Armour365™), and Omnichannel Analytics (Aura365™), all with generative AI integration. The low-code/no-code platform features hundreds of ready AI-tuned conversational business flows, enabling rapid development of automated workflows and seamless integration with connectivity platforms, CRMs, and ticketing tools.

Backed by deep tech and multiple patents, Gnani.ai empowers organizations to enhance customer experience, reduce costs, and scale rapidly. The platform serves customers across banking and financial institutions, insurance, telecom, and more.

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Saarthi.ai
Saarthi.ai is India's pioneering multilingual voice and language technology company consistently endorsed by industry and government bodies such as NASSCOM, FICCI-ILIA, MEITY, StartUp India and many others. Their mission is to simplify and standardize voice and non-voice business processes of enterprises across telecommunications, online commerce, healthcare, automotive, real estate, banking, financial services, and insurance sectors. They offer ready-to-hire multilingual call center AI agents and conversational robocalling ai solutions pre-trained in the most frequent business processes such as lead qualification, payment reminders, debt collection, CSAT feedback survey and others to premier financial enterprises globally.
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Easy Recovery
Easy Recovery is a solution which provide a common platform to all the banks, NBFC and their authorized repossession agencies. The vehicle repossession business is a segment in India facing many challenges, which makes the execution a bit difficult. Surprisingly, the business owners were themselves not aware that having technology into the system can make their job easy and way more effective
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PVKL TECH SERVICES PRIVATE LIMITED
Navigating the debt recovery process in today's intricate legal landscape can be challenging. Provakil’s Legal Collections Management helps Collection teams automatically segment delinquency data, send timely notices, and pursue post-notice litigation with ease. Entrusted by over 200 global businesses, Provakil has helped companies like Bajaj Finserv, TVS Credit and Varthana Finance to improve overall collections, gain better visibility and reduce the cost of collections.
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Vymo

Vymo is pioneering the future of collections through its end-to-end Collections Management System. Leading lenders like HDFC Bank, ICICI Bank, SMFG, and LendingKart trust Vymo’s system to optimize agent productivity and maximize recovery efficiency. With robust modules leveraging AI for core collections, hardship workflows, earnings and vendor enablement, Vymo has helped leading institutions achieve up to 100% increase in debt recovered per agent and 250% increase in input effort productivity.

Trusted by industry leaders and processing over 350K daily active users with zero downtime, Vymo combines enterprise-grade reliability with cutting-edge innovation. The platform's unique combination of mobility excellence, behavioral excellence, and scalable architecture helps financial institutions achieve unprecedented efficiency in debt recovery. With a 65%+ adoption rate across banks, Vymo is redefining collections—smarter, faster, and built for scale.

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Good Score
At Rupicard, we are guided by a vision to democratize access to credit cards and design a credit card tailored for Bharat. We aspire to transform credit cards from being traditionally aspirational to a tangible reality for all, transcending geographical constraints and financial backgrounds. We actively support users in building and improving their credit scores, contributing to their holistic financial well-being.
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About Credgenics

Credgenics is the leading provider of Loan Collections and Debt Resolution technology platforms for Banks, Non-Banking Finance Companies (NBFCs), FinTechs, and Asset Reconstruction Companies (ARCs) across the globe.

The AI-powered, SaaS-based platform has been recognized as the #1 Best Selling Loan Collections Platform in India by IBS Intelligence in their Annual Sales League Table for three consecutive years.

Credgenics supports the entire collection lifecycle for retail and SME/MSME debt, serving over 150 customers. In FY24 alone, it managed more than 98 million retail loan accounts worth over USD 250 billion and facilitated the dispatch of more than 1.7 billion omni-channel communications.

By leveraging Credgenics, lenders have achieved significant improvements in their recovery processes — increasing resolution rates by 20%, enhancing collections by 25%, reducing collection costs by 40%, shortening collection cycles by 30%, and boosting legal process efficiencies by 60%.

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Resollect

Resollect is a cutting-edge, AI Driven platform designed to fully digitize and streamline the NPA recovery, legal management, and vendor & agency management processes for financial institutions, banks, and other lenders. Built on a scalable SaaS architecture, Resollect empowers lenders to efficiently manage and recover non-performing assets (NPAs) through intelligent workflow automation, advanced AI capabilities, and seamless integration and tracking of legal and vendor workflows. Resollect redefines asset recovery by enabling lenders to reduce NPAs,boost recoveries, and enhance operational efficiencies across the entire NPA recovery and collection lifecycle

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About ClearTouch
ClearTouch is a pioneering provider of a cloud-based call center platform for enterprises, contact centers, BPOs and financial services companies in India. A subsidiary of TCN, Inc., a global contact center technology provider, ClearTouch introduced the first cloud-based contact center platform in India in 2016.
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WeVaad
‘WeVaad’ is derived from two words – ‘We’ (English) and ‘Vivaad’ (Sanskrit) to mean that ‘We’ are there for your ‘Vivaad’. ‘Vivaad’ in Sanskrit means dispute. WeVaad is an Online Dispute Resolution (ODR) Institution which helps parties with time bound, cost effective and confidential dispute resolution through institutional arbitration, institutional mediation and institutional conciliation. These processes are conducted online under their respective WeVaad Rules and are completed within 30-90 days.
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Presolv360
Presolv360 is a leading Online Dispute Resolution (ODR) platform specializing in the resolution of retail loan disputes through e-arbitration and e-mediation. The platform facilitates end-to-end digital dispute resolution by automating legal communication workflows and leveraging AI-powered negotiation tools, thereby enhancing efficiency, compliance, and settlement outcomes for financial institutions. Presolv360 is trusted by over 100 prominent banks, NBFCs, and fintech companies—including HDFC Bank, Axis Bank, Manappuram Finance, and Slice—and has successfully facilitated the resolution of more than 400,000 disputes. The platform is also empanelled with various courts across India, including the Hon’ble Bombay High Court and the Hon’ble Kerala High Court, reinforcing its position as a credible institutional ODR provider within the Indian legal and financial ecosystem. Our website Link:https://presolv360.com/
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Bharat CXO
Bharat CXO is a dynamic and innovative media company dedicated to serving the Indian CXO community across the globe. With a commitment to delivering high-quality content and fostering meaningful connections, we specialize in producing online and offline magazines, conducting insightful interviews, and organizing impactful events.

We Manage the Public Relationship and Branding of:
1. C-level executives (CEOs, CIOs, CTOs, CXOs)
2. Business leaders and decision-makers
3. IT professionals and technologists
4. Entrepreneurs and start-up founders
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dista
Dista is an AI-enabled, low-code/no-code platform offering location-first field force management for BFSIs. Our scalable, secure, patented product, Dista Collect, provides a unified debt collection system. It is designed to increase ACR and automate case allocation for field collectors and telecallers while offering real-time geospatial insights to Collections Heads for large Banks and NBFCs across India.
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About CredResolve

CredResolve, a leading digital collections tech platform, joins us as a Supporting Partner at CCS India. With a sharp focus on helping banks, NBFCs, and fintechs recover bad debts efficiently, CredResolve leverages technology-driven solutions to streamline collections, enhance recovery rates, and ensure regulatory compliance.

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About iKonTel

ikonTel is a next generation high quality product development and software solution company with an endeavour to offer cost effective and high-end technology solutions focused on addressing customer's pain areas.

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About Risk Management Association of India

Risk Management has assumed great significance in the global economic scenario. More and more companies are recognising the need for implementing the concept in their organisation.

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About FENCA

FENCA, the Federation of European National Collection Associations, represents the interests of the European credit management, debt collection and debt purchase sector on the European level, coordinating the exchange with the institutions of the European Union, stakeholders in the European financial services industry, consumer groups and the European public. Founded in 1993, FENCA’s 23 national member associations represent 75% of all credit management, debt collection and debt purchase companies in Europe and hold 80% of the market share within the EU, with well over 80,000 staff providing services for more than five million businesses, including SMEs, European and overseas banks, as well as the public sector across the EU. One of the key activities of FENCA is to set and continuously improve business standards and good practices within the sector across the EU, to which its members subscribe in order to provide the best possible service to creditors, clients and consumers alike. The European credit management, debt collection and debt purchase sector re-injects between 45 and 55 billion Euros of valid claims back into the EU-economy each year, thereby securing above all the liquidity of micro, small and medium enterprises within the EU, while helping to keep the cost of credit at a reasonable level for all consumers.

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OTOBIDS

OTOBIDS is the nation's sole risk assessment agency, offering assistance in making informed decisions before considering repossession. By evaluating whether defaulted assets carry liabilities, it advocates for settling cases prior to repossession, providing a more sensible approach. Additionally, OTOBIDS offers ownership transfer assistance, ensuring vigilant oversight of all vehicle transactions to minimize or eliminate liabilities towards the original vehicle seller. An exciting auction management product.

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Sarvam

At Sarvam, we're on a mission to build the bedrock of Sovereign AI for India. We’re working toward creating a sovereign AI ecosystem that empowers governments, enterprises, and nonprofits to use GenAI solutions. We are a full-stack Generative AI platform built with sovereign models that deeply understand India’s culture and diversity, enabling AI agents and applications tailored for the nation. Today, Sarvam is trusted by leading enterprises and institutions including UIDAI, Neowise, Urban Company, the Ministry of Skill Development and Entrepreneurship, and NITI Aayog. Sarvam is backed by top investors including Lightspeed, Peak XV, and Khosla Ventures.

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Fintech Association for Consumer Empowerment (FACE)

Fintech Association for Consumer Empowerment (FACE) is the RBI-recognised Self-regulatory Organisation in the FinTech Sector (SRO-FT). FinTech companies of all kinds come together at FACE to build an industry that enables customer-centric financial services that are safe, suitable, and transparent, delivering positive impacts on society and the economy. The FinTech community (providers, enablers, stakeholders, and others) unite at FACE to develop a nurturing ecosystem where companies and consumers responsibly participate and thrive in the digital economy.

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TVS Credit

From the largest cities to the smallest villages, India is filled with ambition and enterprise. As Indians from all walks of life set out to write their growth story, our timely and affordable credit empowers them to bring their dreams alive.

As part of the $8.5 billion TVS Group, we empower Indians from various socio-economic backgrounds with financial products that serve their needs. In doing so, we further the cause of financial inclusion. Our two-wheeler, used car, three-wheeler, and tractor loans are designed for Indians in small towns and the rural heartland, for our nation's growth is powered by their prosperity. Our foray into the used commercial vehicle, business loans and consumer durable finance is yet another step in this direction.

Our entrepreneurial culture, which inspires us to deliver our best, has given rise to initiatives as AIM, a framework to implement innovative ideas, and GURU, a mentorship programme to help new employees deliver excellence from the get-go. With over 11 million customers and a long-term CRISIL rating of AA (Stable), our growth is built on firm foundations.

We have won several awards, including the Economic Times best BFSI Brands for 4 years in a row, India's Leading BFSI and FinTech Companies 2023 from Dun and Bradstreet, Flame Awards for the Best use of social media and Best CSR Campaign, and Best Technology-Based NBFC at the NBFC FinTech Conclave & Awards 2023.

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Credility

With years of commitment and dedication, today, Credility has become a mobility pioneer for domain-specific solutions which have been accepted and adopted as a benchmark requirement with financial institutions not just in India, but also through ventures with an international clientele. Credility Products are helping overseas clients to overcome redundant manual processes and systems with automation and simplistic functionality.

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LeadSquared

We aim to build truly connected, empowered, and self-reliant sales organizations, with the power of automation. Our sales tech stack – sales execution, digital onboarding, and marketing + process + field force automation, currently empowers 250,000 users worldwide.

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iTCart

iTCart is a global leader in AI automation, delivering high-impact solutions to B2B enterprises worldwide. Backed by a 70+ years old Indian multinational conglomerate, we stand on a legacy of trust, innovation, and deep industry insight - empowering businesses to unlock the full potential of AI.

Driving our vision is the patent-pending AiXHub Framework - an advanced enterprise AI platform built to transform decision-making, streamline automation, and accelerate business performance. Engineered for scale and built for the future, AiXHub positions our clients at the forefront of the AI revolution.

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DSA Legal

DSA Legal is a full-service law firm providing legal services for several decades, with profound expertise in various fields of law. As a mid-sized legal firm, we operate through 10 offices in India—four in Delhi, and one each in Mumbai, Kolkata, Hyderabad, Chennai, and Bangalore. Additionally, we have over 1750 associates working with us in all the major cities of India. We represent clients before the Hon’ble Supreme Court, all the High Courts, and 650 Districts through our network of 1750 associates in the country. Beyond India, we also provide legal services in Singapore, UAE, Saudi Arabia, London, and Vietnam.

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Rezolv

Rezolv is a comprehensive, AI-powered debt collections platform that transforms the way financial institutions manage their collections processes. Designed to address the challenges of traditional debt recovery, Rezolv seamlessly integrates advanced analytics, AI, and Generative AI to optimize every aspect of the collections lifecycle. The platform enables financial institutions to streamline workflows across digital communication, field operations, calling, and legal interventions, providing a unified solution to manage and improve collections efficiency.

Rezolv’s powerful features include a low-code/no-code Strategy Builder, which allows lenders to create personalized strategies, segment customers dynamically, and test the effectiveness of different interventions. By leveraging behavioral models and self-cure scores, the platform helps determine the next best action for each customer, driving higher resolution rates while reducing operational costs.

The platform also includes an advanced Audit Engine that automates call quality assessments, ensures compliance, and identifies agent training needs. Its Customer Satisfaction (CSAT) and Reputation Management tools further enhance borrower experiences by monitoring sentiment, managing escalations, and maintaining high service standards. Additionally, Rezolv automates settlement offers, dues waivers, and payment plans through its Special Offers module, simplifying complex financial negotiations.

Field operations are streamlined with geo-intelligent case allocations, address prioritization, and real-time tracking, while digital communications are personalized and automated across channels such as SMS, WhatsApp, email, and IVR. Rezolv also integrates seamlessly with lenders’ existing systems, ensuring easy deployment and scalability for financial institutions of all sizes.

With a focus on improving resolution rates, reducing costs, and maintaining compliance, Rezolv offers a modern, modular, and intelligent solution.

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Beveron Technologies

Beveron Technologies is a pioneer in the legaltech domain with world class solutions and a primary focus on providing digital transformation services and enterprise software solutions for legal professionals in the Middle East region. With vast experience in the IT and Legal sectors, Beveron continues to serve its clients' needs by delivering scalable, reliable, and secure technology solutions. Beveron is committed to bringing the highest quality of legaltech solutions, enabling legal practitioners in the region to adapt to futuristic skills and challenges. Beveron's core focus is on digitization and automation of law firms, in-house legal counsels, debt collection, and intellectual property sectors that are traditionally conventional.

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VirtualTeam

We are a leading provider of Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) solutions, delivering excellence and innovation to organizations across India, UAE and Globally. With our presence in Delhi, Mumbai and Dubai. We are expanding our footprint to serve clients across diverse industries worldwide. As an ISO 27001:2022 and ISO 9001:2015 certified company, we are committed to maintaining the highest standards of information security, quality and compliance while delivering customized solutions that drive efficiency and growth for businesses.

VirtualTeam has been serving leading banks, NBFCs and companies, satisfying their outsourcing needs with tailored solutions that help them streamline operations, mitigate risks and achieve measurable outcomes.

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Altruist

Started in the year 2005, Altruist Technologies has emerged as a front runner in the Mobile Social Networking space in India, Indonesia & Nigeria and is fast spreading to other similar geographies. Besides its flagship voice-based mobile social network, it runs jobsonphone, manages end-to-end mobile/digital strategy for multiple media clients and brands, and hosts and manages voice infrastructure for leading content owners and distributors. It has made successful forays into M-Governance, handset-based applications, and a video sharing platform.

Altruist has emerged as a proven company in the field of Voice and Web Based Value Added Services, Business Process Outsourcing, Information Technology, and Interactive Communication solutions to Carrier, WASP, ISP, CSP, and Corporate clients with its diligence, operations reviews, analysis of business prospects, and interim management.

Altruist is the clear market leader in the social networking domain of the Indian MVAS market. It has strong technology capabilities to provide an array of services in the MVAS space. Altruist has tie-ups with all leading Indian Telecom Operators and with a collective reach of over 55% of the total mobile subscribers.

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Osian

Osian has sought innovative solutions to complex business challenges. We combine creative solutions with state-of-the-art technologies and emerging digital trends to help you build and scale into the future. Our team works as an extension of your team. Whether we design, strategize or develop, we work with you from strategy to execution to get to know your business, understand your industry, and incorporate our experiences to help you grow.

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Mobicule

Mobicule: Leading the Future of Debt Collection & Recovery

Mobicule is a trusted leader in Phygital debt collection – mCollect, seamlessly blending digital channels, contact center capabilities, industry-first field app, and advanced recovery workflows—including settlement, repossession, auction, legal, and intelligent print-to-post. With two decades of expertise, Mobicule delivers faster, smarter, and compliant recoveries across BFSI and multiple loan portfolios across secured and unsecured debt.

Mobicule has helped large banks like Kotak Mahindra Bank, RBL, CSB, Saraswat Bank, and other market leaders streamline their debt collection and recovery in a fully integrated manner.

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Zavo

Zavo: India’s First Public-Facing RepayTech Infrastructure

Zavo is redefining how financial institutions manage repayments, risk, and borrower engagement at scale. As India’s first public-facing RepayTech platform, Zavo brings a BBPS-integrated, digital-first repayment stack that bridges the gap between borrowers and lenders through a gamified, incentive-driven ecosystem.

By aligning repayment behavior with timely nudges, cashback rewards, and credit wellness incentives, Zavo empowers borrowers to repay smarter, while providing lenders with a more cost-efficient, scalable, and transparent recovery model.

At the core of Zavo is its proprietary AI/ML engine that enables lenders to proactively reduce defaults through predictive risk scoring, intent-based segmentation, and automated restructuring solutions. These tools deliver lender-approved, digital solutions to borrowers—instantly and compliantly.

This innovative approach not only reduces NPAs and recovery costs, but also opens new revenue opportunities through early engagement, credit line expansion, and performance-based underwriting—while preserving borrower dignity and control.

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Data Sutram

Data Sutram: External Intelligence for Business Growth

At Data Sutram, we empower enterprises to unlock growth by delivering actionable insights from over 250 diverse data sources. Our infrastructure provides a deep understanding of the external world—enabling businesses to make smarter, data-driven decisions across the customer lifecycle.

We address the inefficiencies in decision-making, helping organizations improve outcomes in areas like fraud detection, customer acquisition, cross-selling, and collections. Our data intelligence enables reduced risk exposure and accelerated business growth.

By integrating granular external data with advanced analytics, Data Sutram helps businesses proactively identify opportunities and risks, optimize outreach, and enhance customer experience with precision.

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Exotel

Exotel: AI-Driven Customer Engagement

Exotel is a leading provider of AI-driven customer engagement solutions, facilitating over 20 billion annual conversations across voice, messaging, and AI-powered agents like bots.

Trusted by 7000+ clients across industries like BFSI, logistics, e-commerce, and healthcare, Exotel helps businesses meet evolving customer expectations.

With AI co-pilots, Exotel enhances personalized interactions, boosts agent productivity, and automates tasks, optimizing costs and CX.

Tailoring solutions to business needs, Exotel unlocks the full potential of AI-driven communication, empowering every conversation.

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We specialize in creating unforgettable moments and fostering exceptional relationships through bespoke corporate events tailored to your ideal client's profile, globally. Our expertise lies in client acquisition and bridging the gap between buyers and sellers, offering customized events, round table conferences, bespoke events and much more.

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