By using The Future Event website on your desktop or mobile or The Future Event mobile app, you the user/registrant is agreeing to these Terms and Conditions and there will be a legally binding contract with The Future Event. If you disagree with any part of these terms, we request you to exit immediately. Your use of The Future Event is entirely at your own risk for which we shall not be liable for any issue.
If you would like to request a refund for a visitor ticket, you can do this in writing within 14 calendar days of purchase, and is subject to a 25% administration fee.
Please note: Cancelations made after 14 days of booking are non-refundable, however, substitutions/transfers can be made (free of charge) up to 10 working days before the event opens. No shows are non-refundable.
You can apply for a refund (25% administration fee applies) by writing to: jamal@thefuture-event.com
Alternatively, we run a flexi-ticket policy whereby you can roll your tickets over to next year (free of charge). Please note, this does not apply to no shows.